Frequently Asked Questions (FAQ)

Section 1: General Information
1. What is Africa Mineral Market (AMM)?

Africa Mineral Market (AMM) is a trusted supplier of minerals, mining equipment, and mining services. We source high-quality products directly from verified sellers and deliver them to buyers worldwide.

2. How does AMM operate?

AMM does not function as a marketplace where buyers connect with sellers. Instead, AMM handles transactions directly with buyers, ensuring product quality, reliability, and seamless procurement. We source from verified global suppliers and manage the supply chain from inquiry to delivery.

3. What types of products and services does AMM offer?

AMM supplies:

  • Minerals (Precious metals, base metals, industrial minerals, gemstones, rare earth elements, and energy minerals)

  • Mining Equipment (Excavators, drilling rigs, conveyors, cranes, etc.)

  • Mining Services (Drilling, geological surveys, logistics, etc.)

  • Mining PPE (Helmets, safety gloves, respirators, high-visibility clothing, etc.)

4. How do I place an order with AMM?

Buyers can submit a Request for Quote (RFQ) on our website. Our team will review the request, source from our verified suppliers, and provide a competitive quote.

5. Can I negotiate pricing?

Yes, AMM provides customized pricing based on order quantity, product specifications, and market conditions.

6. How do I ensure product quality?

AMM only sources from verified suppliers who meet industry standards. Buyers can also request product certifications, lab reports, or third-party inspections before completing a purchase.

7. What payment methods does AMM accept?

AMM accepts secure payment methods, including Telegraphic Transfer (T/T), Letters of Credit (L/C), and escrow services for large transactions.

8. What are AMM’s delivery terms?

We offer shipping under standard Incoterms such as FOB, CIF, and DDP, depending on the buyer’s location and preferences.

9. How do I become a verified supplier for AMM?

Suppliers must complete our Seller Application Form and pass our verification process, which includes:

  • Company registration & legal documents

  • Proof of past transactions & references

  • Product certifications and compliance checks

10. Is there a fee to list products on AMM?

No, AMM does not charge sellers for listing their minerals, equipment, or services.

11. How do sellers receive payments?

AMM handles payments directly with buyers. Once a transaction is completed, we settle payments with suppliers based on agreed terms.

12. How does AMM verify suppliers?

Our verification process includes:

  • Company background checks

  • Site visits (where applicable)

  • Quality and compliance certification review

13. Does AMM handle shipping?

Yes, AMM manages the logistics process, ensuring that products are delivered efficiently to buyers.

14. What shipping options are available?

We arrange shipments via air, sea, or land, offering EXW, FOB, CIF, and DDP terms, depending on the buyer’s location and preferences.

15. Can buyers track their orders?

Yes, AMM provides shipment tracking details upon dispatch.

16. Is my transaction secure with AMM?

Yes, AMM operates with strict security measures, ensuring that all transactions are safe, verified, and backed by industry-standard contracts.

17. What happens if a buyer receives a substandard product?

AMM ensures quality control by sourcing only from verified suppliers. In case of disputes, buyers should contact our support team for resolution.

18. Does AMM comply with industry regulations?

Yes, AMM adheres to international mining and trade regulations, ensuring ethical sourcing and environmental compliance.

19. How can I contact AMM?

You can reach us via our support ([email protected])

20. Can I advertise on AMM?

No, AMM does not offers premium advertising and featured listings for sellers looking to increase their product visibility.

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